Change in functioning of the CNS agencies

From May 2, 2024, all CNS agencies will operate by appointment only.

Why this change?

We wish for our policyholders to:

  • Avoid overcrowded waiting rooms and guarantee a secure and comfortable environment.
  • Strengthen the accessibility and efficiency of our services, through reduced waiting times and the guarantee that our services are available without interruption until closing time.

New timetables Cité, Differdange and Esch-sur-Alzette

The opening hours of these three agencies will be extended. Indeed, from May 2, 2024, they will welcome you by appointment every day from 7:30 a.m. to 5:00 p.m.

How to make an appointment online?

Below, you will find a link detailing the procedure to follow to schedule an appointment:

https://cns.public.lu/en/rdv-guichet.html

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