Procedures for private households on MyGuichet.lu
Private household: I'm simplifying my procedures!
I employ someone to help with my household or to look after my child. I explore the online procedures and services offered by the AAA, the CCSS and the CNS via MyGuichet.lu.
My procedures with MyGuichet.lu
To simplify the procedures and declarations for the staff I employ in my private household, the Accident Insurance Association (AAA), the Social Security Centre (CCSS) and the National Health Fund (CNS) provide me with the following five procedures:
- CCSS: Employment declaration in a private household/foster family
- CCSS: Declaration of exit in a private household
- CCSS: Modification of semi-annual declarations of hours and wages in a private household
- CNS: Request for reimbursement of sickness benefit for private household staff
- AAA: Declaration of an accident at work or commuting accident involving private household staff
- Employment declaration
- Declaration of exit
- Modification of semi-annual declarations
- Request for reimbursement of sickness benefit
- Declaration of an accident
Employment declaration in a private household / foster family (CCSS)
This procedure (also known as the ‘declaration of entry’) allows me to declare the start of an occupation in my private household for:
- a person who helps me in my household or looks after my child/children
- an au pair staying with a foster family
- a paid carer or informal carer who provides help and assistance to a dependent person.
Declaration of exit in a private household (CCSS)
This procedure allows me to declare the end of the working relationship in my private household for:
- a person who helps me in my household or looks after my child/children
- a paid carer or informal carer who provides help and assistance to a dependent person.
Modification of semi-annual declarations of hours and wages in a private household (CCSS)
At the end of each half-year, the CCSS sends me and the person employed in my private household a document indicating the average number of hours worked per week and the net hourly wage for verification of the recorded data.
This procedure (modification of semi-annual declarations of hours and wages in a private household) allows me, in the event of any changes, to make modifications to the number of hours or the wage for:
- a person who helps me in my household or looks after my child/children
- a paid carer or informal carer who provides help and assistance to a dependent person.
Request for reimbursement of the sickness benefit for private household staff (CNS)
This procedure allows me to declare incapacity for work in order to receive reimbursement of the sickness benefit for:
- a person who helps me in my household or looks after my child/children
- a paid carer or informal carer who provides help and assistance to a dependent person.
Conditions for reimbursement
I continue to pay the salary as if my employee had worked.
At the beginning of the month following my employee's incapacity for work, the CNS sends me (if I have activated the CNS-specific ‘eDelivery’ service in my private eSpace on MyGuichet.lu) a notification to complete this procedure online in just a few minutes.
Declaration of an accident at work or a commuting accident for private household staff (AAA)
This AAA procedure allows me to declare accidents at work and commuting accidents for staff employed in my private household for:
- a person who helps me in my household or looks after my child/children
- an au pair staying with a foster family
- a paid carer or informal carer who provides help and assistance to a dependent person.
My benefits with eDelivery
I have to complete some administrative procedures. Why not opt to receive and send my documents in digital form?
Thanks to the eDelivery function, I benefit from a simplified process: fewer paper forms to fill in, considerable time savings, and all via the secure MyGuichet.lu website.
- Activate eDelivery
- Available documents
- Benefits
How do I activate eDelivery?
By activating the eDelivery service, I receive certain official documents in electronic format directly in my private eSpace on MyGuichet.lu.
The service is activated via my private eSpace on MyGuichet.lu in the 'My data' section under 'Health/Social':
- I activate the eDelivery of the CCSS by selecting 'Centre commun de la sécurité sociale (CCSS)'
- I activate the eDelivery of the CNS by selecting 'Caisse nationale de santé (CNS)'.
This step is essential to be able to receive documents in my private eSpace, both for the CNS and the CCSS.
I choose the easy option by activating eDelivery in my private MyGuichet.lu eSpace and thus modernise my interactions with the CCSS and the CNS in just a few clicks!
Documents available via eDelivery
For the CCSS
By activating the CCSS eDelivery service, I receive the following documents in PDF format in my private eSpace on MyGuichet.lu:
- CCSS's monthly invoices
- Half-yearly statements of wages and hours (in February and August)
- The wage statement for the Luxembourg Inland Revenue (Administration des contributions directes - ACD) (available each year in March)
For the CNS
By activating the eDelivery service of the CNS, I receive the following documents in PDF format in my private eSpace on MyGuichet.lu as part of the private household:
- Notification to complete the online procedure 'Request for reimbursement of the financial benefit'.
My benefits as an employer of a private household
As an employer of a private household, I can consult the following in my private eSpace on MyGuichet.lu:
- Employee affiliations for my household staff
- Declared salaries
- Contributor's account balance
- Monthly invoicing history
- Monthly payment history
My benefits as an employee of a private household
As an employee of a private household, I can take the following steps in my private eSpace on MyGuichet.lu:
- Check my affiliations
- Receive my certificates for the tax return (if eDelivery is activated)
- Receive my half-yearly statements of wages and hours, which I can request corrections for in case of errors (if eDelivery is activated)
- Instantly generate my affiliation certificate
- Instantly generate my wage statement
I no longer wait - I simplify my online procedures and activate eDelivery on MyGuichet.lu!
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