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CNS offices and agencies closed - 23.06.2022

Click on the image to find out more!

Latest news

  1. Opening hours of our agencies without appointment

    • 21/06/2022

    In order to offer the best possible service to all our insureds, most of our agencies are accessible without an appointment several days a week. However, you can still book an appointment. Below is an overview of our agencies and...

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Which services are covered?

Find information about services covered

When will I receive my sickness/maternity payments?

Find the dates sickness and maternity benefits are paid out

How do I request a refund?

The reimbursement procedure by bank transfer is explained here !

What is the meaning of the codes on my invoice?

For a better understanding of your doctor's invoices, please use this search tool

Direct access

Processing time for refunds

The processing time for invoices is currently 6 to 8 weeks due to the high number of requests. Invoices sent together are not necessarily processed at the same time.

CNS goes digital

Click here to find out more about digitalisation and the CNSapp!

Making an appointment, how does it work?

You can find tutorials in PDF and video format HERE!

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Offices : 125 route d'Esch
L-1471 Luxembourg
Luxembourg
Letters : L-2980 Luxembourg
(+352) 27 57 - 1

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