Cancellation of an appointment at an agency

If you have an appointment at one of the CNS agencies and you are not able to attend it, please cancel it.

How do I cancel my appointment?

The appointment can be cancelled by using the link provided on the appointment confirmation. You will then be transferred directly to MyGuichet where you can cancel your appointment. You have to confirm your decision to cancel the appointment before you receive the final confirmation of the cancellation.

This way you make this time slot available again and give another person the opportunity to make an appointment there.

Thank you very much

Last update