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Reminder regarding the reimbursement of cross-border healthcare services
What is the situation regarding payment for an MRI abroad? Following recent questions raised on social networks, we would like to make it clear that the procedure for reimbursement of MRI carried out abroad has not changed. A formal request...
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New index from 1 September 2023
The new index scale (=index) comes into effect on 1 September 2023. It will be set at 944,43. As a result, the tariffs for acts and services in the following nomenclatures will change: doctors dentists nurses masseur-physiotherapists psychomotor therapists midwives...
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Change of the opening hours as of 18.09.2023 - Echternach and Grevenmacher agencies
As of Monday 18.09.2023, the Echternach and Grevenmacher agencies will change their opening hours as follows: ECHTERNACH agency Opening times 8:30-11:30 11:30-13:00 13:00-16:00 Monday CLOSED CLOSED CLOSED TUESDAY APPOINTMENT CLOSED APPOINTMENT Wednesday CLOSED CLOSED CLOSED THURSDAY APPOINTMENT CLOSED APPOINTMENT Friday...
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Annual report 2022
The Caisse nationale de santé presents its annual report 2022 (only available in French). The annual report is an opportunity for the CNS to communicate the key elements of its activities in managing Luxembourg's social security sickness-maternity and long-term care...
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Are you going on holiday? Remember your European Health Insurance Card!
Are you going on holiday soon? Don't forget to check the validity of your European Health Insurance Card and order a new one 3 weeks in advance, if necessary! Do you urgently need a certificate of a replacement for your...
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New key letter for laboratories from 01.07.2023
Adjustment to the value of the laboratory key letter The adjustment to the value of the negotiated key-letter for the 2023 and 2024 financial years in accordance with Article 67, paragraph 1 of the Social Security Code amounts to 3.14%...
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Change of the opening hours as of 12.06.2023 - Cité and Ville agencies
As of Monday 12.06.2023, the Cité and Ville agencies will change their opening hours as follows: CITÉ agency Opening times 7:30-11:30 11:30-13:00 13:00-16:00 MONDAY WITHOUT APPOINTMENT CLOSED WITHOUT APPOINTMENT Tuesday APPOINTMENT APPOINTMENT APPOINTMENT Wednesday APPOINTMENT APPOINTMENT APPOINTMENT Thursday WITHOUT APPOINTMENT...
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Find us at the Cité de la sécurité sociale as of 05.06.2023
Find us at the Cité de la sécurité sociale as of 05.06.2023
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Bettembourg agency temporarily closed as of 05.06.2023
The Bettembourg agency will be temporarily closed as of Monday 05.06.2023. The mailbox will remain at your disposal and will be emptied regularly. Alternatively, you can visit one of our other agencies, namely the Mondorf agency or the Dudelange agency....
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Please note! The CNS letterbox at the Ettelbruck agency caught fire!
As a result, all letters deposited since 5.00 this morning have been destroyed. If you dropped off a letter after 5:00 today, please contact your doctor to obtain a certified copy of the concerned document. As the deadline for sending...
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Change of the opening hours as of 29.05.2023 - Esch agency
As of 29.05.2023 the Esch agency will be open as follows: Opening times 7:30-11:30 11:30-13:00 13:00-16:00 Monday WITHOUT APPOINTMENT CLOSED WITHOUT APPOINTMENT Tuesday APPOINTMENT APPOINTMENT APPOINTMENT Wednesday APPOINTMENT APPOINTMENT APPOINTMENT Thursday WITHOUT APPOINTMENT CLOSED WITHOUT APPOINTMENT Friday APPOINTMENT APPOINTMENT APPOINTMENT
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Instant payments in CNS agencies can now be made to all SEPA-ICT-ready banks!
As of 21st April 2023, instant payments in CNS agencies can be made to all European banks that are SEPA-ICT-ready. SEPA (Single Euro Payments Area) is a single euro payments area that simplifies the execution of bank transfers and direct...
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News as of 01.04.2023: Index, contraception, agencies Dudelange and Differdange
Index The application of the index scale (=salary index) triggered in June 2022 has been postponed to April 2023. The new sliding scale will therefore come into effect on 1 April 2023. It will be set at 921.40. As a...
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Psychotherapy: If your personal participation is costly, the CNS can help you!
Since 1 February 2023, psychotherapy is reimbursed by the CNS at 70% for an adult. However, psychotherapists charge € 147.60 per session (from 01.02.2023 until 31.03.2023; tariff of € 151,29 as of 01.04.2023), so your personal contribution amounts to €...
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Reimbursement by instant payment
In addition to reimbursements by bank transfer, the CNS offers an alternative, faster and safer method of reimbursement for the healthcare costs you have received. In addition to the classic cheque, you can now receive an instant payment at one...
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Certificates of remuneration for the year 2022
The certificates of remuneration for the year 2022 are sent out automatically starting mid-February 2023. Given the number of certificates to be issued, mailing should be finalised by mid-March 2023. If you have not received your certificate by...
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Psychotherapy - How is it covered
The various regulations for the coverage of psychotherapy will come into force on 1 February 2023. As of this date, reimbursement of psychotherapy sessions will be effective. What are the conditions for reimbursement and how do you apply for reimbursement...
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The eDelivery service on MyGuichet.lu
What is the e-Delivery function? The eDelivery allows the CNS to activate the online sumission of eDocuments in pdf format such as the reimbursement statement the certificate of days of family reasons; the certificate of cash benefits paid by...
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End of forwarding of mail addressed to the Echternach agency - 01.01.2023
The PO box number 18 of the Echternach CNS agency has been closed since September 2019. Please send your letters to:
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Annual budget 2023 of the long-term care insurance
The Council of Administration of the CNS gathered on the 14th of December 2022 to rule on the budget 2023 of the long-term care insurance.