News

  1. Discover our new section "Laboratories" which contains explanations on the coverage of laboratory services provided in Luxembourg or abroad.

  2. For further information concerning the leave from family reasons as of 17 December 2021 click on the following link http://www.guichet.lu/cocrf. The form for the leave for family reasons as of 17 December 2021 is now available here on our website.

  3. The CNS has been informed by several insured persons of fraudulent calls they have received from numbers beginning with "691". The scammers, who speak English, try to convince their (potential) victims that a fraud has taken place with their CNS...

  4. Certificates of incapacity for work as well as isolation or quarantine orders should be sent directly to saisieCIT.cns@secu.lu (only these documents). You may continue to submit theses documents by normal mail. Please send to: Caisse nationale de santé Indemnités pécuniaires L-2980 LUXEMBOURG Luxembourg

  5. On 1 October 2021, the electronic certificate of incapacity for work (eAU) was introduced in Germany. This means that German doctors will no longer provide their patients with a printout of the certificate of incapacity for work. Sickness certificates will...

  6. The CNS' Council of Administration approved the 2020 annual report. It provides additional information to the official documents that are the budgets and accounts of the sickness, maternity and long-term care insurances, with a particular focus on the functioning...

  7. The CNS mobile app is now available in the App store with the search term "CNSapp" or "Caisse nationale de santé". For Android, the application will be available in the coming days. But what does this mean for you? Find out...

  8. The CNS mailbox at the Ettelbruck agency has been moved due to the construction work. The construction work will continue for at least another month. The mailbox has been temporarily placed in front of the ATM, next to the entrance...

  9. For further information concerning the leave from family reasons as of 15 September 2021 click on the following link http://www.guichet.lu/cocrf. The form for the leave for family reasons as of 15 September 2021 is now available here on our website.

  10. Due to the Skoda Tour de Luxembourg on 17.09.2021, the Place de l'Hôtel de Ville in Dudelange and other streets will be inaccessible. The agency in Dudelange will be open, but access to the agency may prove...

  11. On 1 January 2021, the UK left the EU's single market and customs union, and with it all EU policies. But what about health insurance for temporary stays? In our new sections "Particular case: United Kingdom (holidays)" and "Particular...

  12. The mail that had been placed in the letterbox of the Ettelbruck agency before the flooding has been recovered and is intact. Update 19.07.2021: Insureds can once again deposit their mail in the letterbox in front of the Ettelbruck agency.

  13. Due to the floods, the Ettelbruck agency has been damaged and will remain closed until further notice. Our insureds can make an appointment in the agencies around Ettelbruck, namely Diekirch, Mersch and Wiltz. The CNS has ensured that there is...

  14. Discover our new section "Rehabilitation" which explains the different facilities, their treatment offer and the conditions of coverage.

  15. Find the new form for the leave for family reasons as of 03.04.2021 here on our website. Further information is available on the website of Guichet.lu. Please find the links in the 'More information' section below.

  16. In response to high demand from our insured persons, letterboxes have been placed outside ALL of our agencies (Mondorf will follow). You can drop off your mail there 24 hours a day, 7 days a week.

  17. Did you know? In order to offer you a pleasant setting and in an effort to continually improve our services, ...

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