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Reimbursement by instant payment
In addition to reimbursements by bank transfer, the CNS offers an alternative, faster and safer method of reimbursement for the healthcare costs you have received. In addition to the classic cheque, you can now receive an instant payment at one...
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Certificates of remuneration for the year 2022
The certificates of remuneration for the year 2022 are sent out automatically starting mid-February 2023. Given the number of certificates to be issued, mailing should be finalised by mid-March 2023. If you have not received your certificate by...
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Psychotherapy - How is it covered
The various regulations for the coverage of psychotherapy will come into force on 1 February 2023. As of this date, reimbursement of psychotherapy sessions will be effective. What are the conditions for reimbursement and how do you apply for reimbursement...
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The eDelivery service on MyGuichet.lu
What is the e-Delivery function? The eDelivery allows the CNS to activate the online sumission of eDocuments in pdf format such as the reimbursement statement the certificate of days of family reasons; the certificate of cash benefits paid by...
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End of forwarding of mail addressed to the Echternach agency - 01.01.2023
The PO box number 18 of the Echternach CNS agency has been closed since September 2019. Please send your letters to:
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Annual budget 2023 of the long-term care insurance
The Council of Administration of the CNS gathered on the 14th of December 2022 to rule on the budget 2023 of the long-term care insurance.
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Budget of the health-maternity insurance - Financial year 2023
The Council of Administration of the CNS gathered on the 9th of November 2022 to rule on the budget 2023 of the health-maternity insurance.
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Annual report 2021
The National Health Fund presents its annual report 2021. The annual report gives the CNS the opportunity to communicate the key elements of its activity in managing the sickness, maternity and long-term care insurances of the social security system...
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Balance sheets 2021 of the long-term care insurance
On the 20th July 2022, the Council of Administration of the CNS validated the balance sheets of the long-term care insurance for the year 2021.
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Teleconsultations restored
The Health Directorate has just published a new ordinance valid as of 16 July 2022 until 15 October 2022. The CNS therefore has the legal base to be able to reimburse teleconsultations from this date. We would like to point...
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Balance sheets 2021 of the health-maternity insurance
On the 6th July 2022, the Council of Administration of the CNS validated the balance sheets of the health-maternity insurance for the year 2021.
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Certificates of incapacity for work to be sent directly to cit.cns@secu.lu
Certificates of incapacity for work as well as isolation or quarantine orders should be sent directly to cit.cns@secu.lu (only these documents). You may continue to submit theses documents by normal mail. Please send to: Caisse nationale de santé Indemnités pécuniaires L-2980 LUXEMBOURG Luxembourg
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Cancellation of an appointment at an agency
If you have an appointment at one of the CNS agencies and you are not able to attend it, please cancel it. How do I cancel my appointment? The appointment can be cancelled by using the link provided on the...
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Change of address or family situation for non-residents via MyGuichet
While residents do not in principle need to inform government institutions of any changes (change of address, living situation, birth of a child, etc.) since this information is automatically notified by the municipal administration concerned to the National Registry of...
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Processing time for refunds
Due to the current high amount of claims, the time it takes to receive a refund - from the moment you send a request up until the moment you receive your reimbursement via bank transfer - is longer than usual, between 6...
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New nomenclature for midwives
A new nomenclature for midwives came into effect on 01.02.2022. You will find further information on the services of midwives in our revised section "Midwives".
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New section"Laboratories"
Discover our new section "Laboratories" which contains explanations on the coverage of laboratory services provided in Luxembourg or abroad.
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CNS warns about telephone scams
The CNS has been informed by several insured persons of fraudulent calls they have received from numbers beginning with "691". The scammers, who speak English, try to convince their (potential) victims that a fraud has taken place with their CNS...
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Annual report 2020 of the CNS
The CNS' Council of Administration approved the 2020 annual report. It provides additional information to the official documents that are the budgets and accounts of the sickness, maternity and long-term care insurances, with a particular focus on the functioning...
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So here we are: the CNS is going digital
The CNS mobile app is now available in the App store with the search term "CNSapp" or "Caisse nationale de santé". For Android, the application will be available in the coming days. But what does this mean for you? Find out...