News

On 1 October 2021, the electronic certificate of incapacity for work (eAU) was introduced in Germany. This means that German doctors will no longer provide their patients with a printout of the certificate of incapacity for work. Sickness certificates will...

The CNS' Council of Administration approved the 2020 annual report. It provides additional information to the official documents that are the budgets and accounts of the sickness, maternity and long-term care insurances, with a particular focus on the functioning...

The CNS mobile app is now available in the App store with the search term "CNSapp" or "Caisse nationale de santé". For Android, the application will be available in the coming days. But what does this mean for you? Find out...

The CNS mailbox at the Ettelbruck agency has been moved due to the construction work. The construction work will continue for at least another month. The mailbox has been temporarily placed in front of the ATM, next to the entrance...

Due to the Skoda Tour de Luxembourg on 17.09.2021, the Place de l'Hôtel de Ville in Dudelange and other streets will be inaccessible. The agency in Dudelange will be open, but access to the agency may prove...

On 1 January 2021, the UK left the EU's single market and customs union, and with it all EU policies. But what about health insurance for temporary stays? In our new sections "Particular case: United Kingdom (holidays)" and "Particular...

Wiltz: As of August 2nd, you can come to the agency every day (Monday, Tuesday, Wednesday, Thursday and Friday) with or without appointment! Please note! Insured persons with appointments have priority. Dudelange: As of August 5th, the agency will be...

The mail that had been placed in the letterbox of the Ettelbruck agency before the flooding has been recovered and is intact. Update 19.07.2021: Insureds can once again deposit their mail in the letterbox in front of the Ettelbruck agency.

Due to the floods, the Ettelbruck agency has been damaged and will remain closed until further notice. Our insureds can make an appointment in the agencies around Ettelbruck, namely Diekirch, Mersch and Wiltz. The CNS has ensured that there is...

Discover our new section "Rehabilitation" which explains the different facilities, their treatment offer and the conditions of coverage.

Discover our new leaflet "Doctors in Luxembourg" which contains explanations on the coverage of medical care in Luxembourg.

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The CNS wishes you and your loved ones a wonderful holiday season. Take good care of yourselves!

Due to the current high amount of claims, the time it takes to receive a refund - from the moment you send a request up until the moment you receive your reimbursement via bank transfer - is longer than usual. Thank you...

The transition period following the withdrawal of the United Kingdom from the European Union ends on 31.12.2020 and the provisions of the withdrawal agreement will apply as of 01.01.2021. The consequences of the United Kingdom's...

Discover our new leaflet "Pensioners abroad" and the new related section on our website. It provides a detailed explanation of how pensioners living abroad are covered in terms of health insurance.

The following agencies will exceptionally be closed in the morning: December 2nd: Differdange, Ettelbrück, Mondorf December 8th: Luxembourg-Ville, Dudelange December 9th: Mersch, Wiltz The agencies will be open again in the afternoon, but only with an appointment to be...

The CNS' Council of Administration approved the 2019 annual report. It provides additional information to the official documents that are the budgets and accounts of the sickness, maternity and long-term care insurances, with a particular focus on the functioning...

As an employee, have you received a letter in French accompanied by a certificate of compensation FOR YOUR INFORMATION? You will find all the information by following this link. As an employer, have you received a letter in French accompanied...

The Esch agency will exceptionally be closed in the morning between 08:30 and 11:30 a.m. of 19.10.2020. The agency will be open again starting 11:30 a.m., but only with an appointment to be taken on MyGuichet or by telephone at 2757-1.