News

A large-scale SMS phishing campaign has been launched, misusing the name CNS-LU as the sender. The message reads: "Your new carte vitale is available. Please order it from [link to fraudulent website cns-public. com] before your entitlement expires." (in French:...

A large-scale e-mail phishing campaign was launched this weekend using the CCSS logo and the social security card to steal information from the recipients of this e-mail. The link takes you to https://ccss-lu.com (do not click on the link). The...

The Council of Administration of the CNS gathered on the 15th of November 2023 to rule on the budget 2024 of the health-maternity insurance.

The Health Directorate (Direction de la santé) has just published a new order concerning health measures applicable to outpatient healthcare. The order applies from 01.11.2023 and remains in force until 31.12.2023. The CNS therefore has the legal base to reimburse...

The Luxembourg Ville agency (Boulevard Royal) is closed as of Monday 23.10.2023, in order to centralise its activities at the new Cité de la sécurité sociale in Luxembourg-Gare. This will enable the CNS to offer its insured the best possible...

What is the situation regarding reimbursement for medical imaging abroad? Following recent questions raised on social networks, we would like to clarify that the procedure for reimbursement of medical imaging carried out abroad has not changed. A formal request for...

What is the situation regarding reimbursement for medical imaging abroad? Following recent questions raised on social networks, we would like to clarify that the procedure for reimbursement of medical imaging carried out abroad has not changed. A formal request for...

The new index scale (=index) comes into effect on 1 September 2023. It will be set at 944,43. As a result, the tariffs for acts and services in the following nomenclatures will change: doctors dentists nurses masseur-physiotherapists psychomotor therapists midwives...

The Caisse nationale de santé presents its annual report 2022 (only available in French). The annual report is an opportunity for the CNS to communicate the key elements of its activities in managing Luxembourg's social security sickness-maternity and long-term care...

Are you going on holiday soon? Don't forget to check the validity of your European Health Insurance Card and order a new one 3 weeks in advance, if necessary! Do you urgently need a certificate of a replacement for your...

Adjustment to the value of the laboratory key letter The adjustment to the value of the negotiated key-letter for the 2023 and 2024 financial years in accordance with Article 67, paragraph 1 of the Social Security Code amounts to 3.14%...

Find us at the Cité de la sécurité sociale as of 05.06.2023

The Bettembourg agency will be temporarily closed as of Monday 05.06.2023. The mailbox will remain at your disposal and will be emptied regularly. Alternatively, you can visit one of our other agencies, namely the Mondorf agency or the Dudelange agency....

As of 21st April 2023, instant payments in CNS agencies can be made to all European banks that are SEPA-ICT-ready. SEPA (Single Euro Payments Area) is a single euro payments area that simplifies the execution of bank transfers and direct...

Since 1 February 2023, psychotherapy is reimbursed by the CNS at 70% for an adult. However, psychotherapists charge € 147.60 per session (from 01.02.2023 until 31.03.2023; tariff of € 151,29 as of 01.04.2023), so your personal contribution amounts to €...

In addition to reimbursements by bank transfer, the CNS offers an alternative, faster and safer method of reimbursement for the healthcare costs you have received. In addition to the classic cheque, you can now receive an instant payment at one...

The various regulations for the coverage of psychotherapy will come into force on 1 February 2023. As of this date, reimbursement of psychotherapy sessions will be effective. What are the conditions for reimbursement and how do you apply for reimbursement...

What is the e-Delivery function? The eDelivery allows the CNS to activate the online sumission of eDocuments in pdf format such as the reimbursement statement the certificate of days of family reasons; the certificate of cash benefits paid by...

The PO box number 18 of the Echternach CNS agency has been closed since September 2019. Please send your letters to:

The Council of Administration of the CNS gathered on the 14th of December 2022 to rule on the budget 2023 of the long-term care insurance.