News

A large-scale e-mail phishing campaign was launched this weekend using the CCSS logo and the social security card to steal information from the recipients of this e-mail. The link takes you to https://ccss-lu.com (do not click on the link). The...

The Council of Administration of the CNS gathered on the 15th of November 2023 to rule on the budget 2024 of the health-maternity insurance.

The Health Directorate (Direction de la santé) has just published a new order concerning health measures applicable to outpatient healthcare. The order applies from 01.11.2023 and remains in force until 31.12.2023. The CNS therefore has the legal base to reimburse...

The Luxembourg Ville agency (Boulevard Royal) is closed as of Monday 23.10.2023, in order to centralise its activities at the new Cité de la sécurité sociale in Luxembourg-Gare. This will enable the CNS to offer its insured the best possible...

As of Monday 16.10.2023, the Dudelange agency will change their opening hours as follows: Opening times 7:30-11:30 11:30-13:00 13:00-16:00 Monday APPOINTMENT CLOSED APPOINTMENT Tuesday APPOINTMENT CLOSED APPOINTMENT Wednesday APPOINTMENT CLOSED APPOINTMENT THURSDAY APPOINTMENT CLOSED APPOINTMENT Friday APPOINTMENT CLOSED APPOINTMENT

What is the situation regarding reimbursement for medical imaging abroad? Following recent questions raised on social networks, we would like to clarify that the procedure for reimbursement of medical imaging carried out abroad has not changed. A formal request for...

What is the situation regarding reimbursement for medical imaging abroad? Following recent questions raised on social networks, we would like to clarify that the procedure for reimbursement of medical imaging carried out abroad has not changed. A formal request for...

The new index scale (=index) comes into effect on 1 September 2023. It will be set at 944,43. As a result, the tariffs for acts and services in the following nomenclatures will change: doctors dentists nurses masseur-physiotherapists psychomotor therapists midwives...

As of Monday 18.09.2023, the Echternach and Grevenmacher agencies will change their opening hours as follows: ECHTERNACH agency Opening times 8:30-11:30 11:30-13:00 13:00-16:00 Monday CLOSED CLOSED CLOSED TUESDAY APPOINTMENT CLOSED APPOINTMENT Wednesday CLOSED CLOSED CLOSED THURSDAY APPOINTMENT CLOSED APPOINTMENT Friday...

The Caisse nationale de santé presents its annual report 2022 (only available in French). The annual report is an opportunity for the CNS to communicate the key elements of its activities in managing Luxembourg's social security sickness-maternity and long-term care...

Are you going on holiday soon? Don't forget to check the validity of your European Health Insurance Card and order a new one 3 weeks in advance, if necessary! Do you urgently need a certificate of a replacement for your...

Adjustment to the value of the laboratory key letter The adjustment to the value of the negotiated key-letter for the 2023 and 2024 financial years in accordance with Article 67, paragraph 1 of the Social Security Code amounts to 3.14%...

As of Monday 12.06.2023, the Cité and Ville agencies will change their opening hours as follows: CITÉ agency Opening times 7:30-11:30 11:30-13:00 13:00-16:00 MONDAY WITHOUT APPOINTMENT CLOSED WITHOUT APPOINTMENT Tuesday APPOINTMENT APPOINTMENT APPOINTMENT Wednesday APPOINTMENT APPOINTMENT APPOINTMENT Thursday WITHOUT APPOINTMENT...

Find us at the Cité de la sécurité sociale as of 05.06.2023

The Bettembourg agency will be temporarily closed as of Monday 05.06.2023. The mailbox will remain at your disposal and will be emptied regularly. Alternatively, you can visit one of our other agencies, namely the Mondorf agency or the Dudelange agency....

As a result, all letters deposited since 5.00 this morning have been destroyed. If you dropped off a letter after 5:00 today, please contact your doctor to obtain a certified copy of the concerned document. As the deadline for sending...

As of 29.05.2023 the Esch agency will be open as follows: Opening times 7:30-11:30 11:30-13:00 13:00-16:00 Monday WITHOUT APPOINTMENT CLOSED WITHOUT APPOINTMENT Tuesday APPOINTMENT APPOINTMENT APPOINTMENT Wednesday APPOINTMENT APPOINTMENT APPOINTMENT Thursday WITHOUT APPOINTMENT CLOSED WITHOUT APPOINTMENT Friday APPOINTMENT APPOINTMENT APPOINTMENT

As of 21st April 2023, instant payments in CNS agencies can be made to all European banks that are SEPA-ICT-ready. SEPA (Single Euro Payments Area) is a single euro payments area that simplifies the execution of bank transfers and direct...

Index The application of the index scale (=salary index) triggered in June 2022 has been postponed to April 2023. The new sliding scale will therefore come into effect on 1 April 2023. It will be set at 921.40. As a...

Since 1 February 2023, psychotherapy is reimbursed by the CNS at 70% for an adult. However, psychotherapists charge € 147.60 per session (from 01.02.2023 until 31.03.2023; tariff of € 151,29 as of 01.04.2023), so your personal contribution amounts to €...