Your online procedures

Some procedures can be done online so there is no need to wait on the phone or visit an agency.

  • change bank details;
  • request a provisional certificate replacing the European Health Insurance Card;
  • request a certificate of co-insurance;
  • request a certificate for coverage of healthcare deemed necessary during their temporary stay in Cape Verde, Quebec, Bosnia-Herzegovina, Tunisia and Turkey.

The insured person can also:

  • request an online version of their reimbursement statement;
  • look up their personal data.
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