Delays in the processing of reimbursements

Due to the current high amount of claims, the time it takes to receive a refund - from the moment you send a request up until the moment you receive your reimbursement via bank transfer - is longer than usual. Thank you for your understanding.

  • Please visit our website to see the current status of claims.
  • You may continue to receive a CNS reimbursement by cheque by making an appointment at one of our agencies by following this link.
  • Here are the conditions for a reimbursement by cheque.

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