Staff sickness declaration for a private household

THE CNS IS JUST A CLICK AWAY!

Avoid the paperwork and declare periods of illness in just a few minutes using the new online procedure in your private space on MyGuichet.lu

Have you hired someone to help you with the housework or to look after your child, and this person falls ill or takes leave for family reasons?

In this case, continue to pay the hired person as if they had come to work, and the CNS will reimburse you for the hours they were ill.

Click here to access the procedure.

All you need to know

To use the online procedure in the event of illness of the staff in your private household, you must have declared your hired staff to the Social Security Centre.

For more information, visit the CCSS website.

CCSS: How do I declare staff in a private household?

Your employee must report their absence due to illness to the CNS:

  • by telephone (+352 2757-4800), if they do not have a certificate and are absent for a maximum of two days or less.
  • by sending section 1 of the certificate of incapacity for work to the CNS (CNS, L-2980 Luxembourg) and section 2 to the employer.

If your employee's child is ill (leave for family reasons), a medical certificate is compulsory from the first day: part 1 is to be sent to the CNS and part 2 to you as the employer.

On the first working day after the 10th of the month following the absence, the CNS will ask you to declare the hours of absence in order to receive your reimbursement.

Option 1: You receive a notification for a procedure to be completed online

If you have already activated the eDelivery function in your private space on MyGuichet.lu, you will receive an e-mail notification to complete the procedure online the month following your employee's absence, on the first working day after the 10th.

If you have not yet activated eDelivery, it can be done in just a few clicks. You will then receive notifications by email and a direct link to the procedure.

Why not activate it now by following this link?

Option 2: You receive the paper form by post

If you have not activated the eDelivery function in your private space on MyGuichet.lu, you will receive a paper form by post on which you will indicate the hours of absence for the month in question. By signing it, you are requesting reimbursement for the advanced hours.

All you have to do then is to return the paper form by post to CNS - L-2980 Luxembourg.

GOOD NEWS: Even if you receive the absence report by post, you can choose to complete the procedure online: faster, less paperwork, fewer postal items!

Click here to access the procedure.

You can still access the procedure online by following these steps, even without a direct link to the procedure:

  1. Log in to your private space.
  2. Under the ‘My procedures’ tab, click on the ‘+ New procedure’ button and choose the procedure ‘CNS : Request for reimbursement of sickness benefits for private household employees’.
  3. Follow the instructions, step by step.

In just a few minutes, you will have completed the procedure online.

Last update