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Conditions for obtaining accreditation

Accreditation may be applied for by any natural or legal person authorised to operate a taxi or hire car and driver service. To do so, the service provider must hold :

  • the establishment permit required under Article 1 of the Law of 2 September 2011 regulating access to the professions of craftsman, trader, industrialist and certain liberal professions and
  • where applicable, the taxi operating licence as provided for in Article 3 of the law of 5 July 2016 on the organisation of taxi services and amendment of the Consumer Code.
Documents to be provided in order to obtain accreditation
  1. the signed application for accreditation and the general conditions and annexes initialled on each page (CNS form);
  2. the "Information sheet on settling in Luxembourg";
  3. a copy of the identity card or passport;
  4. a copy of the licence to practice issued by the Minister responsible for establishment licences;
  5. a proof of affiliation to the Chamber of Skilled Trades and Crafts;
  6. a statment issued by the bank;
  7. a copy of both sides of all the registration certificates of vehicles in service, which may be used for the transport of persons covered by the health insurance scheme in the context of the reimbursement of transport costs;
  8. a copy of the valid tax stickers issued by the  Luxembourg Registration Duties, Estates and VAT Authority for each vehicle;
  9. a copy of the technical inspection certificate for vehicles in service, likely to be used for the transport of persons covered by health insurance in the context of the reimbursement of transport costs;
  10. the names and registration numbers of drivers likely to provide transport;
  11. a certificate proving that over the last three years the signatory service provider has complied with the obligations to declare and pay advances and principal, at each term, or that they have complied with the deadlines granted to them, drawn up respectively by:
  • the Joint Centre of Social Security and
  • the Luxembourg Inland Revenue and
  • the Luxembourg Registration Duties, Estates and VAT Authority.

The provider authorised to operate a taxi service must also attach:

  1. a copy of the taxi operating licence issued by the Minister responsible for transport;
  2. a copy of the card of any driver likely to provide transport, issued by the Minister responsible for transport.

In the case of a commercial company, the service provider must also attach:

  1. the act constituting the company, giving precise information on the details and functions of the persons in charge, in particular the technical manager;
  2. an original extract from the trade and companies register less than three months old.

In order to submit an application for accreditation, the provider shall provide the specified supporting documents and send them by e-mail to:

Allocating a provider code

A provider who is approved by the CNS Council of Administration is given a provider code, which must then appear on all documents used in relations with the health insurance fund.

Accreditation is granted by the CNS Council of Administration, which meets once a month. It can therefore take some time to issue the accreditation.

Documents required to maintain accreditation

Accredited service provider - Documents to be submitted annually to the CNS

The following documents must be sent by the service provider to the competent CNS department by 30 June of each year, failing which the accreditation will be suspended:

  1. proof of membership of the Chamber of Skilled trades and Crafts;
  2. copies of the valid tax stickers of each vehicle issued by the Customs and Excise Administration until 30 June;
  3. a copy of the technical inspection certificate for vehicles in service;
  4. if applicable, a list of branches operated.

Changes to vehicles and drivers

In order for transport by taxi or hire car with driver to be covered by health insurance, the vehicle and driver must be correctly declared to the CNS.

Within this framework and under penalty of suspension of the accreditation, the accredited service provider undertakes to send the CNS a written update at least once a year by 30 June and at the latest whenever there is a change in the composition of its fleet or the identity of its drivers.

In order to maintain accreditation, the provider shall send the supporting documents indicated by e-mail to:

Information on cost coverage and billing

  • For any questions relating to the day-to-day exchange between providers and the CNS in the context of the authorisation and billing procedures, providers are asked to contact:


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