Long-term care

In the context of the COVID-19 coronavirus pandemic and following the instructions and measures announced by the Government, the long-term care insurance will continue to respond to your questions and calls and will continue to provide benefits in kind and cash.

Our employees can be reached by phone.

For more information, please send an email to the following address: assurancedependance@secu.lu

Please consult the website of the Ministry of Health for all information on the COVID-19 coronavirusand follow the instructions of precaution.

A person is considered to be in need of long-term care if they regularly require assistance from another person in order to carry out basic day-to-day tasks owing to illness or a physical, psychological or mental disability.

Basic day-to-day tasks are:

  1. personal hygiene: care and assistance aiming to maintain the cleanliness of the body;
  2. body excretions: care and assistance aiming the disposal of metabolic waste;
  3. nutrition: care and assistance aiming to assist with food intake, hydration and enteral feeding;
  4. clothing: care and assistance to get dressed and undressed;
  5. mobility: care and assistance aiming changes of position, locomotion and access to and exit from home.

The insured person must, in theory, require assistance with basic day-to-day tasks for at least three and a half hours a week, and the need for nursing care must be likely to last at least six months or be irreversible.


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