News

  1. The certificates of remuneration for the year 2023 are sent out automatically starting mid-February 2024. Given the number of certificates to be issued, mailing should be finalised by mid-March 2024. If you have not received your certificate by the end...

  2. New procedure ! Do you employ staff in your private household to help with housework or to look after your children? We've got good news for you: a new online procedure is now available to make your life easier and...

  3. The CNS is warning against scams currently being perpetrated by fake calls, text messages and emails trying to pass themselves off as the CNS. Fake/scam scalls The general aim of scam calls is to make the victim call back on...

  4. The CNS is actively committed to the continuous improvement of Luxembourg's healthcare system and the services offered, taking into account the constant developments in this field. With this in mind, new procedures and services provided by dentists are covered as...

  5. The Department of Health has published a new ordinance dated 18.12.2023 concerning health measures applicable to outpatient healthcare. The order applies from 01.01.2024 and remains in force until 30.06.2024 inclusive. The CNS therefore has the legal basis to reimburse teleconsultations...

  6. Large-scale phishing campaigns, both via SMS and email, have been launched using the CNS and CCSS names and logos. The fraudulent email and SMS messages use the identity and graphic charter of the CCSS/CNS to inform insureds that their social...

  7. A large-scale SMS phishing campaign has been launched, misusing the name CNS-LU as the sender. The message reads: "Your new carte vitale is available. Please order it from [link to fraudulent website cns-public. com] before your entitlement expires." (in French:...

  8. A large-scale e-mail phishing campaign was launched this weekend using the CCSS logo and the social security card to steal information from the recipients of this e-mail. The link takes you to https://ccss-lu.com (do not click on the link). The...

  9. The Health Directorate (Direction de la santé) has just published a new order concerning health measures applicable to outpatient healthcare. The order applies from 01.11.2023 and remains in force until 31.12.2023. The CNS therefore has the legal base to reimburse...

  10. The Luxembourg Ville agency (Boulevard Royal) is closed as of Monday 23.10.2023, in order to centralise its activities at the new Cité de la sécurité sociale in Luxembourg-Gare. This will enable the CNS to offer its insured the best possible...

  11. As of Monday 16.10.2023, the Dudelange agency will change their opening hours as follows: Opening times 7:30-11:30 11:30-13:00 13:00-16:00 Monday APPOINTMENT CLOSED APPOINTMENT Tuesday APPOINTMENT CLOSED APPOINTMENT Wednesday APPOINTMENT CLOSED APPOINTMENT THURSDAY APPOINTMENT CLOSED APPOINTMENT Friday APPOINTMENT CLOSED APPOINTMENT

  12. What is the situation regarding reimbursement for medical imaging abroad? Following recent questions raised on social networks, we would like to clarify that the procedure for reimbursement of medical imaging carried out abroad has not changed. A formal request for...

  13. What is the situation regarding reimbursement for medical imaging abroad? Following recent questions raised on social networks, we would like to clarify that the procedure for reimbursement of medical imaging carried out abroad has not changed. A formal request for...

  14. The new index scale (=index) comes into effect on 1 September 2023. It will be set at 944,43. As a result, the tariffs for acts and services in the following nomenclatures will change: doctors dentists nurses masseur-physiotherapists psychomotor therapists midwives...

  15. As of Monday 18.09.2023, the Echternach and Grevenmacher agencies will change their opening hours as follows: ECHTERNACH agency Opening times 8:30-11:30 11:30-13:00 13:00-16:00 Monday CLOSED CLOSED CLOSED TUESDAY APPOINTMENT CLOSED APPOINTMENT Wednesday CLOSED CLOSED CLOSED THURSDAY APPOINTMENT CLOSED APPOINTMENT Friday...

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