Audioprosthesist
Allocation of a service provider code
After approval by the CNS Council of Administration, a service provider code is allocated and must then appear on all documents used in dealings with the health insurance system.
As approval is granted by the CNS Council of Administration, which meets once a month, there may be a certain deadline before it is issued.
Conditions for obtaining accreditation
Documents to be provided
- the duly signed application for accreditation and the general terms and conditions and annexes initialled on each page (CNS form)
- the “Fiche de renseignements sur l'établissement au Luxembourg"(information sheet on the establishment in Luxembourg)
- a copy of the identity card or passport
- a copy of the authorization to practice issued by the minister responsible for authorizations to establish a business
- proof of affiliation to the Chamber of Skilled Trades and Crafts (Chambre des métiers);
- a certificate proving that, over the last three years, the signatory service provider has complied with the obligations to declare and pay advances and principal, at each term, or that it has complied with the deadlines granted to it, established respectively by:
- the Social Security Centre (Centre commun de la sécurité sociale) and
- the Direct Taxation Administration (Administration des contributions directes) and
- the Registration and Domains Administration (Administration de l'enregistrement et des domaines)
- a bank account identification statement (relevé d'identité bancaire-RIB)
Additional documents for commercial companies
- The company's articles of association, specifying the contact details and functions of the persons responsible, in particular the technical manager.
- An original extract from the trade and companies register (registre de commerce et des sociétés) dated within the last three months.
Documents should be sent in PDF format to gefo.cns@secu.lu.
Requests in JPEG and HTM formats cannot be opened and will therefore not be accepted.
Information regarding health insurance coverage
If I have any questions regarding the daily exchange of information between myself and the CNS in connection with authorization and invoicing procedures, I can contact the following address: audioprotheses.cns@secu.lu
To receive the latest information by email, I can subscribe to the newsletter for service providers: CNS Update
Focus on forms
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Fiche de renseignement sur l'établissement au Luxembourg
Il s'agit du formulaire qu'un prestataire utilise pour: Demander un code prestataire Communiquer un nouveau compte bancaire ou changement du compte bancaire Communiquer un changement d'adresse de cabinet Déclarer la fin de son activité au Grand-Duché de Luxembourg
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Demande d'agrément pour l'audioprothésiste
Agrément comme audio-prothésiste dans le cadre de l'article 2 point b) des statuts de la Caisse national de santé
Changes coming January 1, 2025
Amendments to the procedure were approved by the CNS Council of administration on October 23, 2024.
The amendments to the procedure will apply from January 1, 2025, subject to the entry into force of the relevant amendments to the CNS statutes.
If I understand correctly, the patient can come directly to us with their prescription?
Yes, that's right.
How does this work in practice? We determine the amount of the flat rate that the patient will receive from the CNS by sending a quotation, and then begin the process of fitting and testing the hearing aids.
You do not need to send a quotation.
From 01.01.2025, all hearing aids in group Q01 (=Q01A1, Q01AS1, Q01A2, Q01AS2, Q01A3, Q01AS3) will be reimbursed at the same rate (=$950).
The final fitting report and the fitted hearing aids are checked again by the otolaryngologist, and the patient can then submit the invoice to the CNS.
When invoicing, the audioprosthesist sends a copy of the fitting report (in accordance with Art. 13 of the approval) to the prescribing physician and, upon express request, to the patient.
The audioprosthesist must provide the fitting report to the patient if the latter wishes to request reimbursement of the costs himself.
Is it true that monitoring by the audiology department (service audiophonologique) is no longer necessary?
Yes, that's correct. The checks will be carried out by the audioprosthesist themselves.
According to Article 9 of the approval, the audioprosthesist will carry out audiometric measurements and a targeted medical history. Based on the tests carried out, the audioprosthesist will offer the protected person one or more hearing aids that are suited to their needs and meet the criteria of Article 152 of the CNS statutes.
How much will the CNS flat rates be and on what criteria will they be determined? Is there possibly a fixed flat rate that is the same for all patients?
From January 1, 2025, all hearing aids in group Q01 (=Q01A1, Q01AS1, Q01A2, Q01AS2, Q01A3, Q01AS3) will be reimbursed at the same rate (=$950).
The flat rate for children (Q06X, Q06XS) is increased to $450 per device.
What is happening with the adaptations currently underway?
The reference date is January 1, 2025 (subject to the entry into force of the amendments to the CNS statutes in this regard).
If the hearing aid is delivered to the insured person after this date (= date of invoice), the new provisions shall apply.
For hearing aids delivered before the new provisions come into force, the old conditions shall apply.
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