Beware of scams

False calls

Bogus calls are generally intended to encourage the victim to call back a special premium-rate number. Usually, scammers use numbers registered abroad and when the victim takes the call, it is immediately interrupted to prompt the desired call-back.

So if you receive calls from numbers registered abroad that you don't know, heed the following advice:

• Ignore the call without hanging up, so as not to tip off scammers that your number is still in service.
• Never call back foreign numbers you don't know.
• Block the caller on your phone.
• If the bogus calls persist, notify your operator.
• Check your phone bill and report any damage to the police.

There are, however, other forms of bogus calls that aim to check whether your home is occupied. Callers pretend to work for a company, administration or institution and ask if you are at home. As burglars may use this method, we advise you never to answer questions about the composition of the household or the times when people are at home.

Fraudulent phishing campaigns via SMS and email

Fraudulent emails and SMS messages are using the CCSS/CNS identity and graphics to inform policyholders that their social security card has expired.

We would like to point out that these communications do not come from the CCSS or the CNS, and we warn you not to click on the link provided.

The links take you to web pages that are NOT the CNS or CCSS sites. Do not click on them and do not provide any information!

This table will help you distinguish between the real website addresses used by the CCSS and CNS and the falsified addresses used for phishing purposes.

Actual website addresses >> OKAY

Addresses of phishing websites >> STOP

This list is not exhaustive.