Contact

Fields marked with an asterisk (*) are mandatory.

Name*

Firstname*

13-digit identification number*

E-mail address (example: info@public.lu)*

Country *

Phone

Subject of your request *

Message*

Attachment (max. 5 MB) No file chosen

To send my request to the CNS, I fill in ALL the fields on this page and then click on PREVIEW. On the summary page, I check the information provided and confirm by clicking SEND.

Important
The file I send to the CNS using the form on this page must be clearly legible and correctly cropped, have a maximum size of 5 MB and be in PDF format.

Please note! By completing this process, I agree that my personal data will be processed as part of my request. I click here for more information on the CNS data privacy policy.

Processing times

The processing time for reimbursements, from the moment the request is sent to the moment the refund is received in the bank account, is currently 2 to 4 weeks for most invoices.

1 in 5 invoices requires specific checks, interventions and authorisations. Due to their complexity, these invoices are processed and reimbursed with lead times of 1 to 2 months. Your requests will be processed as swiftly as possible. Thank you for your understanding.
Data protection

The Data Protection Officer (DPO) is your point of contact for any questions or requests concerning the protection of your personal data where the data controller is the National Health Fund (CNS).
Contact

CNS head office

4, rue Mercier 
L-2980 Luxembourg

(+352) 27 57 - 1

Last update 16.12.2024