GesondheetsApp: Your mobile health app

What features does the app offer?

The GesondheetsApp allows me to carry out various procedures directly from my smartphone.

Submitting a paid invoice

The GesondheetsApp allows me to view and submit my duly paid Luxembourg invoice to my health insurance fund from my mobile device in order to claim a refund. For my invoices to appear in the GesondheetsApp, my doctor must use the new 'Digital Reimbursement' system.

How do I do this?

• I open the app and log in.
• On the dashboard, I go to 'Documents'.
• I select the relevant document.
• I click on 'Send' and confirm the submission.

Please note: Unpaid invoices can be viewed in the app, but must be sent by post or submitted at a CNS counter, accompanied by valid proof of payment.

Good to know: Paid invoices are not sent automatically by default. I can enable automatic submission to the health insurance fund in the app's settings.

Managing documents for family and friends

I can add my children or any other person of my choice to my dashboard to manage their documents.

Important: the eSanté account of my friend or family member must be activated beforehand.

To add a friend or family member, I select ‘Relatives’, then ‘Add relatives’.

Two options are available:

• Use the persons' social security number: I select this option and am redirected to the eSanté page. I then enter the eSanté login details of the friend or family member - that is, their user ID and password, or the LuxTrust product previously linked to their account. Once authentication is complete, the friend or family member is added to my app.
• Use a QR code: the friend or family member must first log in to their GesondheetsApp, go to ‘Relatives’ > ‘Give access’ and generate their QR code. I can then scan this QR code to add them to my app.

Example: if my child does not have the GesondheetsApp on their phone, I can add them to my app using their national social security number, followed by their eHealth credentials when prompted on the eHealth page. The child therefore does not need to have a smartphone.

Giving access to friends or family members

I can also grant a friend or family member access to my information and documents.

To manage this access, I go to ‘Relatives’ > ‘Give access’, then select ‘Give access to relatives’.

I can grant this access in two ways:

• Via a QR code: I generate a QR code in my app and show it to my friend or family member or share it with them. They can then use it to add me to their app.
• Using my eSanté login details: I can also use my eSanté login details to allow my friend or family member to add me.

Example: if I want a friend or family member to be able to manage my documents, I can grant them access via the ‘Give access’ tab. Once access has been granted, my friend or family member will be able to manage my information and documents.